How It Works
Make an Online Order
Use Ryden’s Border Store’s address along with your name or business’ name for your delivery address as shown below:
[Your Name/Business]
9301 Ryden Rd.
Grand Portage, MN 55605
Enter the Shipment Info
When you know something is on its way, log in to your Border Giant account, click on "Import Shipment" and enter the shipment information. Make sure “Ryden’s Border Store” is selected as “Pickup Location”. You will also need to upload an invoice showing the value and vendor information.
Pickup Your Parcels
When the shipment arrives at our US location it will automatically be cleared through Canadian Customs and delivered to our Thunder Bay Warehouse. You will receive an email that it is ready for pickup, along with the invoice for any duties and taxes collected.
The Parcel’s Export Journey
An Online Order is Made
Ryden’s Address is Used for Shipping
We Retrieve the Parcel From Ryden’s
Pickup your Parcel at Border Giant
What You’ll Need
Your Order Invoice
With your invoice, we’ll auto populate the necessary documentation in order to retrieve and clear your parcel through customs.
A Tracking Number OR Delivery Confirmation
It is very helpful for us and Ryden's if you can provide a tracking number for the shipment. If you are unable to provide a tracking number for Ryden's pickups, please confirm with Ryden's that your parcel is there.
A Border Giant Account
Signing up takes about 3 minutes and you only have to create an account once.
Our Pricing Per Parcel
Ryden's receiving fees apply in addition to our fees.
Restrictions & Prohibited Items
Please read the following list of items that are prohibited from being shipped to Canada or may require additional packaging and documentation requirements.
Prohibited Items
Strong magnets
Dry ice
Flammables
Firearms, ammunition or weapons of any kind
Radioactive materials
Compressed gases and aerosol products
Controlled Items
Liquids and intoxicating beverages
Perishables
Medical or biological materials
Lithium batteries
Firearms, ammunition or weapons of any kind
Drugs and other controlled substances